Shipping policy

At DK Laptops, we believe getting your new workstation or gaming rig should be fast, safe, and affordable. That is why we offer 100% Free Shipping on all orders, no matter where you are in Kenya.

1. Delivery Timelines

We pride ourselves on having the fastest turnaround times for laptop delivery in the country.

Same-Day Delivery (Within Nairobi):

Orders placed before 3:00 PM are delivered to your doorstep on the same day. Whether you are in the CBD, Westlands, Kilimani, or Thika Road, our dedicated riders will get your tech to you within hours.

Next-Day Delivery (Outside Nairobi):

For clients in Mombasa, Kisumu, Nakuru, Eldoret, and other major towns, we offer guaranteed 24-hour delivery. Your laptop will be dispatched via our secure courier partners and arrive the following business day.

2. 100% Free Shipping Anywhere in Kenya

Unlike other electronics shops, the price you see is the price you pay. We provide Free Delivery to all 47 counties. There are no hidden fees or "last-mile" surcharges at checkout.

3. Safe & Secure Packaging

We understand that a laptop is a precision instrument. Every order is:

Inspected with a final hardware diagnostic before dispatch.

Wrapped in professional-grade anti-static bubble wrap.

Placed in a reinforced, discrete box to ensure it arrives in mint condition.

4. Order Tracking

Once your order is processed, you will receive a confirmation message via SMS or Email. For deliveries outside Nairobi, we will provide a tracking number from our courier partners (G4S, Fargo Courier, or North Rift Shuttles) so you can monitor your package in real-time.

5. Store Pickup (Nairobi CBD)

Prefer to see us in person? You can choose the "Pick up in Store" option at checkout. Your laptop will be configured and ready for collection at our Nairobi shop within 1 hour of your order.

Why Shop with DK Laptops?

As Nairobi’s leading laptop vendor, we combine technical expertise with premium logistics. From high-end HP EliteBooks to powerful Lenovo ThinkPads, we ensure your business or gaming needs are met with speed and reliability.